Your study team will request Site Portal account access for you at the beginning of the trial. For the first trial for which you are granted access, you will receive a welcome email containing the link to the system (https://ltms.q2labsolutions.com/#/portal), confirmation of your username (your email address) and instructions on how to set-up/ create your password the first time you log in.
If you already have access to the Site Portal and a request has been submitted to add a new protocol to your account, an additional welcome email will not be received on completion. Instead the trial data will appear within the system for you when available.
If you require account access and have not yet received it, please contact us using the details on page three of this manual.
If you cannot remember your password and have previously completed a password profile, you can select the “Forgot Your Password” link and follow the steps to unlock your account.