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North America Contact Information

for Investigator Site Support

Q2 Solutions Investigator Services Department:


Hours of operation:

  • Monday to Friday 08:00 am – 08:00 pm EST
  • Saturday 09:00 am - 06:00 pm EST

** Q2 Solutions may change opening hours as required. Time zones shown refers to Eastern Standard Time.


For laboratory questions, please call toll free:

  • Investigator Services Phone: 800-676-8452
  • Investigator Services Fax: 800-801-6609 or 770-373-3731