Our commitment to privacy

At Q2 Solutions, we are strongly committed to protecting your privacy. We respect the relationships we have with our customers and protect the privacy of our employees, consumers, patients, business partners and others whose personal information may be processed by Q2 Solutions in the performance of our services. We intend that our privacy policies and procedures ensure timely compliance with all applicable international privacy laws and regulations.

You can navigate the majority of our site without giving us any personal information about yourself. However, sometimes we need additional information about you in order to provide the information or services you are requesting. 

Your privacy is important to us. To protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on every page of our site, particularly at every point where you may opt to provide us your personally identifiable information.

The information we collect on this site
This notice applies to all information collected or submitted on the Q2 Solutions Web site. We collect information in several ways, which are described below:

On some pages, you can register to receive information on an automated, "alert" basis. The type of information that you can register to receive on an automated basis includes general information about Q2 Solutions and its affiliated group companies such as:
  • press releases
  • RSS Feeds
  • news and presentations
  • video and audio archives
The personal information collected when you register to receive information on an automated basis is your contact information including email address. Each time you receive an automated email alert, you have the option of canceling your registration and removing your email from the database by simply clicking on the unsubscribe link at the bottom of each email alert message. 

On some pages, you may opt to provide us information about yourself if you are interested (a) in serving as an investigator in a clinical trial, (b) in an employment opportunity at Q2 Solutions; or (c) in participating at a Q2 Solutions or its affiliated group companies event. The information requested from you will be based on your area of interest. 

On occasion, Q2 Solutions may request that you voluntarily participate in a survey or poll such as feedback on Web site content or services. Your responses will be anonymous unless you opt in to being contacted by email to provide further information regarding the survey. 

On some pages, you can register to receive customized information. This information is generally collected on "Contact Us," “Download” or “RFP/RFI Request” forms where you can ask a Q2 Solutions representative to contact you in order to answer questions or provide specific information. The personal information you provide on these forms may include your name, title, company name, address, contact numbers, and email. 

On some pages, you may have the opportunity to choose to register to receive access to webcasts, periodic newsletters, or information on a specific Q2 Solutions product or service. Generally, the personal information collected when you register to receive this type of information is your name, company, affiliation, phone number and email address. This information is collected for qualification and aggregate measurement purposes only. 

On some pages, you may choose to enter personal information about yourself that may allow you access to specific Q2 Solutions information or services. For example, qualified customers or physicians may enter identifying information that allows them to access their Q2 Solutions project information, subscription services, or electronic products.

The way we use information

We store the information you provide about yourself in a secure environment in order to provide you with the information, products, and/or services you request. The information is stored for the lifetime of the system unless you request that it be removed. You must opt-in or give consent for us to share your identifiable information with third parties, who would be bound by a confidentiality agreement. However, the information you provide us about yourself will be shared with Q2 Solutions employees and employees of our affiliated group companies to the extent necessary to accommodate your request. 

For example, if you provide your name, mailing address, telephone and email address and request more information about Q2 Solutions' services, this information will be shared with appropriate Q2 Solutions personnel to fulfill your request. This information will not be shared with any outside third parties unless you select the check box to opt in on the registration page. Again, you can change your preferences on the registration page at any time. 

We use non-identifying and aggregate information about the use of our Web site to improve the navigation, content, and design of our site. This information may include, for example, the most and least requested pages and the number of users from the U.S. and other countries, among other things. 

Finally, unless otherwise excepted below, we would not use your personally identifiable information provided to us online for purposes other than those you requested without also providing you an opportunity to agree or otherwise limit such unrelated purposes.

Except as described above, we will not otherwise use or disclose any of your personally identifiable information, except to the extent reasonably necessary: (i) to correct technical problems and malfunctions and when we process your information; (ii) to protect the security and integrity of our Web site; (iii) to protect our rights and property and the rights and property of others; (iv) to take precautions against liability; (v) to comply with laws or to respond to judicial process; or (vii) to provide information to law enforcement agencies or for an investigation on a matter as applicable or otherwise required or permitted by law.

Our commitment to data security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Cookies and other anonymous web tracking techniques
There are various ways, including one called “cookies” which can be used to provide tailored information for you from a Web site. A cookie is a piece of data that a Web site can send to your browser, which may then store it on your system. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Our cookies do not find or search for personal information about you and do not link to or record any personally identifiable information about you. Q2 Solutions uses cookies on our Web site in order (a) to allow site visitors to personalize their experience by accessing information, products, and services relevant to their areas of interest, (b) to track a user session within a subscribed product, and (c) to prevent duplication in voting or participation in surveys. 

The following cookies are used on our website:
  • Google Analytics cookies
  • Internal session cookies for our contact information submission forms
  • Advertising cookies are occasionally used to track how users reach our website.
In addition, visitors clicking through to this website from either Google or Yahoo! Search engine sponsored Ads will have a cookie placed on their computer for 30 days. This cookie allows Google and Yahoo!, along with Q2 Solutions, to measure the effectiveness of their search engine advertising.

You always have the right to refuse the storage of cookies on your computer, or to disable and/or delete cookies at any time. It is important that you understand that if you block or otherwise reject our cookies, you will not be able to use certain of the website’s essential features. We suggest that you accept cookies because they allow you to get the most out of your website experience, and to take advantage of some of the website’s essential features. By clicking through the website, we understand this means you have accepted our cookies.   

No cookies are used to track an identifiable individual's movement through the website or on the Internet. They are only used to enhance the usability of the site. This website does not use third-party cookies.

For more information about cookies, and to see what cookies have been set on your computer and how to manage and delete them, visit www.allaboutcookies.org.  We receive IP addresses in the normal course of the operation of our Web site. An IP address is a number assigned to you by your Internet service provider so you can access the Internet. Although we do receive IP addresses, we do not use them to identify you personally or disclose them to others.

A blog is a short form of the term "Web log", which is a Web site with regular entries of commentary, descriptions of events, or other material such as graphics or video. Entries are commonly displayed in reverse-chronological order. An External Corporate Blog is a publicly available Web log where company employees, teams, or spokespersons share their views. It is often used to announce new products and services, to explain and clarify policies, or to react to public issues on certain topics. It also allows for informal interaction of the public with the company that is less formal than traditional press releases. It encourages dialogue rather than a monologue. 

Q2 Solutions may use a corporate blog on this Web site that can provide additional value to your experience on this Web site. It allows for enhanced transparency and personal accessibility to our company. Q2 Solutions Blog has a moderator to assure that inappropriate content is not posted. 

When you participate in the Blog, your identity is anonymous, but your email address will be public, if you choose it to be.

Web Logs 
Q2 Solutions uses standard Web logs that record basic data about people who visit our websites. 

The following information is contained in these logs: 

  • The date and time of the visit 
  • The pages of our website viewed during the visit 
  • The IP address of the computer used to visit the site (computers automatically generate an IP address as they surf the Internet. IP addresses are also used to track new versus return visitors to the website and the contact information submission form)
  • The type of Web browser used to view our website 
  • The website visited immediately before coming to our website 
We do not normally seek to identify individuals from Web logs. However, Web logs may be used to identify an individual who we have reason to suspect tried to damage our website or use it in an unauthorized way. If we have reason to believe that there has been a violation of computer security or related laws, we may share our Web logs with law enforcement agencies. 

Our commitment to children's privacy
Protecting the privacy of the very young is especially important. For that reason, we do not intend to collect or maintain information at our Web site from those we know are under 13 years of age, and no part of our Web site is structured to attract anyone under 13.

How you can access or correct your information
You may update or remove the information you provided to us by contacting us using the contact information below. To protect your privacy and security, we will also take reasonable steps to verify your identity before updating or removing your information. The information you provide us may be archived or stored periodically by us according to backup processes conducted in the ordinary course of business.

Links to other web sites
Our Web site may contain links to other Web sites. You should carefully review the privacy policies and practices of other Web sites, as we cannot control or be responsible for privacy policies or practices of third-party Web sites that are not Q2 Solutions’ Web properties. For links to other Q2 Solutions’ Web properties, please review those privacy terms as well, as they may differ from those on this Web site.

Notification of changes
As we provide more services on our Web site and as privacy laws and regulations evolve, it may be necessary to revise or update our Privacy Policy without notice, but we will post those changes on our Web site's home page so our users are aware of what information we collect, use and disclose. However, we will continue to protect your identifiable information. 

How to Contact Us: Should you have other questions or concerns about these privacy policies, please contact us at 919-998-7000 or toll free at 1-855-277-9929.

This privacy policy was last updated July 2015.