Delivery Excellence

Optimizing the customer experience through innovative solutions implemented with premium service that accelerates drug development outcomes

With an increasingly complex healthcare landscape, you need a clinical laboratory service partner who strives to deliver optimal customer experience through end-to-end sample management and cost-effective customer solutions which meet quality, delivery and service requirements. Our Quality Management System, based on regulatory requirements, industry standards and best practices, gives you confidence in the on-time data we deliver.

Our goal is to provide "best in class" levels of delivery excellence to optimize the customer experience and drive more value for our customers. Download this factsheet to learn how our Six-sigma quality systems with harmonized processes, instrumentation, tests and reagents – and integrated LIMS systems coupled with knowledgeable project managers – are here to support your development and regulatory submission goals.